Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Grossinger Toyota North
|
|
Review by:
citysearch c.
|
|
Review content:
I REALLY hope management is reading this or readers out there pass this on. I'm SICK and TIRED of how they keep constantly trying to rip me and other drivers with LIES and FALSE CLAIMS saying your car needs ""this and that"". I'd expect that run around from other repair garages, but NOT from a reputible car dealer. This past Winter 07, my car was acting sluggish and engine light kept coming on. So their suggestion (after 3 FAILED ATTEMPTS to fix the problem) was to keep the car over a week. So I did and when I got it back, things were ""missing"" (i.e. iPod, coins). I confronted the person in charge of my car and he ""claimed"" he didn't find anything. He also claimed that the problem was the same reason as all those other times, ""spark plug misfire"". What the F#$% does that mean? If you replaced the spark plug the 1st time, then it shouldn't ""misfire"" the 2nd or 3rd. I spent clost to $1000 to get it ""fixed"". This past weekend (9/8) I took it back for 75K. I SPECIFICALLY told them, please have it ready by 11:30 AM. They assured me the procedure would only take 2-2 1/2 hrs. I get a call at 11 and the guy gives me BS on how I needed this and that. I said no and I was picking up the car. He says it won't be ready by 1PM. I aruged that I TOLD him 1130 and I quickly rushed over. When I got there, he says they're just finishing up and it would be ready. 15 minutes past (11:45) and it's STILL not ready. 12PM passes and it's STILL not ready and I'm POed. 12:15 it's FINALLY ready, only now with the taillight bulb needing replacement. Being out of time, I snatched the papers, paid, and left FED UP!!! They didn't even fix the taillight, just handed me the bulb and said ""fix it yourself"". You call that customer service? It was the LAST STRAW making me wait and miss my appointment and trying to sell me more than what was needed. Heck, I don't even know if they even did ANY work on my car. There's NO WAY I'm coming back and YOU SHOULDN'T COME HERE EITHER!!!
Cons: MAINTENCE STAFF AND MECHANICS ALL SHOULD GO TO HELL!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|