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Businiess name:
Arizona Pet Resort
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Review by:
citysearch c.
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Review content:
You get what you pay for. My wife and I were new to the valley and began going to this facility as a result of their reduced cost vaccines and services on certain days of the week. Fairly average on every level of service. Recently, after some miscommunication through phone calls to several of their employees and one owner (""the wife"") regarding heartworm medication that would have lead to roughly 140 dollars worth of additional cost, I called back to gather further insight and/or ask for a discount as a result of their error. DAVE THE OWNER (""the husband"") SECRETLY PUT ME ON SPEAKER PHONE WITH THE EMPLOYEES AND ""THE WIFE"" IN THE BACKGROUND. Quite professional. Sadly, now that (""the boss"") was listening the wife and other employees' stories changed after I realized they were listening in only because they broke out into a nervous laughter when I said verbatim what they had told me. The conversation continued only to end with me asking Dave if his denial of the situation was insisting that my wife and I were liars and making this all up to save 140 dollars. He said yes, we were liars. Again, professional. As I have previously stated, if you want to save some cash, their services were average. Unfortunately, they could learn a lesson in loyalty and obedience from some of their ""clients"". Next time we stop by, its only to let my dogs piss on thier building
Pros: Moderate pricing.
Cons: Unprofessional, amateur, rude, and inept staff and owners.
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