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Businiess name:
Lane Properties of New Mexico LLC
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Review by:
citysearch c.
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Review content:
I've rented for about ten years and this is the most rude and unprofessional rental business I've ever encountered. The girl showing us the properties yawned constantly and said, ""I don't know"" to almost every question we asked (she made no attempts to find out either). She stood in the front doorway with the door opened while we looked at the houses, which made us feel rushed. The man who wrote our lease contract made 19 mistakes in it, one of which they tried to change later because it served them better. The house we moved into was filthy, with hair in the bathrooms, stuff on the carpet, food splattered in the microwave, etc. When we moved out, they kept much of our deposit for charges we don't agree with (I've never lost any of my deposits in 10 years of renting because we leave the properties so clean). Honestly, I expected this out of a company that didn't do anything professional up to this point. Any phone calls I have made have been answered by rude and sarcastic staff. I would absolutely never rent from this place again and wouldn't recommend it to anyone.
Pros: online payment option, responsive to maintenance requests, one friendly employee
Cons: unprofessional, rude, unethical
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