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Businiess name:
Meraki Hair & Makeup Studio
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Review by:
citysearch c.
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Review content:
The salon, and stylist Melanie, were recommended to me by a colleague and so I decided to try their services for myself. Less than a week ago, I went in for a hair color and cut. I have blonde hair that tends to get brassy and had an especially brassy section from a previous touch-up at a different place. I went in and had my hair touched-up and toned by Melanie. She also cut my hair into a cute style I walked out loving. Two days later, after washing my hair, I noticed that my previous brassiness was being stubborn and did not completely fade with the services I received. (This wasn't apparent the day of the initial coloring services to anyone, including me, and I looked at it closely.) I called the salon the following day and was told to come in at my earliest convenience. I did so that very day and was treated just as well as I was the first time I came in. Melanie took the time to carefully examine my hair, understood my concern, and, without one hesitation, went right to work in order to make me happy. Long story short, I walked out of there a very satisfied customer who will definitely be going back in 4 weeks for another touch-up. (Being a blonde isn't easy!)
It's rare for me to experience such amazing customer service, especially on Staten Island, and I will be recommending Gemmette Hair Studio to anyone who will listen.
Pros: Amazing customer service
Cons: Can't think of anything at the moment...
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