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Businiess name:
Let It Bead
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Review by:
citysearch c.
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Review content:
Well, Let it Bead has always been a place I've turned to to find unique beads or last minute findings. But now I'm going to strongly reconsider.
This is the second time I've visited where I've been ignored or curtly greeted AFTER about seven minutes of employee gossip. Shouldn't customers come first? And more importantly, I don't think that I should have had a bad experience with the customer service in the first place.
This second time really irked me. Now, normally I'm one to mind my own business. But when there are three people in the store- two associates and myself- it is kind of hard to ignore what's being said. First, topic was about some previous customer that irked one of the associates. Makes me not want to ask questions out of fear I'll be ""irking"" the very people who are supposed to help me. Second topic- comments about some person who was/is having an affair or something?!? REALLY?!? Customers shouldn't be hearing this. I felt really awkward. Totally unprofessional.... not that I would categorize these people as professional.
When it was finally time for me to purchase my few beads (would have been more but didn't want to disturb the gossip to get some sterling findings out of the case), I was rung up by some girl with long stringy brown hair. The only words out of her mouth were the amount of my total...and.... oh yeah, a quiet thank you with a stern face.
Time to take my money elsewhere!!!
Pros: Good place to go if you want dirty laundry aired.
Cons: Customer service
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