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Businiess name:
Gavens
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Review by:
citysearch c.
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Review content:
We were seated and waited over ONE HOUR for our Salads to arrive! Other tables were getting normal service. Our waiter said ""it'll be few more minutes"". I informed the Hostess this was NOT good for us and she said ""I'll make it good"". Salads finally arrived followed as well as the rest of the meal. Our waiter told us ""Mr. Gaven would like to pick up your drinks this evening"". We appreciated the offer...but it ended there. No apology from Staff and ""Mr. Gaven"" didn't make it to our Table. NO ONE came stopped by except our Waiter. We were billed for 2 Cocktails anyway. Apparently, Mr Gaven only picked up our drinks during the Hour we waited. Pricey Food...HORRIBLE Service...The Waiter told us the Specials and then ran back to the Kitchen for Prices when we asked. Service Recovery? This place needs a Lesson in Customer Service!
Pros: Good Parking, Adequate amt of Food
Cons: SERVICE, Customer Service
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