Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Brighton Vision Assoc
Review by:  citysearch c.
Review content: 
Dear Reviewer50: I understand your frustration with misunderstanding the exam process. We disclose all our fees to the patients prior to performing any services. As such we always start an eye exam with no contacts on. Once we finish our basic exam if a person would like to renew their contact lens prescription or try something new we then proceed with the fitting process. At the visit when we explained your daughter needed toric lenses it was for you to make an informed decision and have all available information in front of you. When the staff explained what astigmatism was to you it came across to you as a new concept. Either way if your daughter just wanted to renew her current contacts or try new ones the fees to do so are exactly the same. Contact lens fees are not always covered by insurance carriers and we tried very hard to explain that to you both. Its much like getting a drivers license renewed. You may already know how to drive since you were 16 years of age but now and again you have to meet certain criteria to keep driving. Contacts are very much like that, we need to see people annually to make sure the eye and the contact that is the eye meet certain criteria for another years use. In the case of your daughter we simply provided you with all the information ahead of us performing the services of which she needed to continue to wear contacts either a new brand or her current brand. We do offer refunds when appropriate. Brighton Vision

Reasons for reporting (512 characters left):
 or  Cancel