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Businiess name:
O2 Fitness Clubs / North Chatham
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Review by:
citysearch c.
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Review content:
This company has an F rating from the BBB.
O2 fitness charged my account for an extra month's membership beyond what my original contract with Seaboard Fitness covered. I signed a membership agreement with Seaboard Fitness on 8/18/2010. O2 fitness bought Seaboard fitness before the end of my contract. I stopped attending the gym, but honored the remainder of the original contract. When that contract expired, O2 continued to charge me for another month's membership. When I called to inquire, I was told that O2's policy is to continue charging on a month to month basis after the contract expires. I did not sign a contract with O2, I signed with Seaboard Fitness, whose policy was to ask the patron if the membership should be continued. O2 claims it cannot refund the extra month's charge, even though I did not authorize any additional payments from my account.
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