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Businiess name:
Realm Realty & Management
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Review by:
citysearch c.
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Review content:
Terrible customer service! Beware of this company!!! My husband and I were interested in a property managed by Realm Realty. I called to make an appointment for a showing early in the week and on the day of the scheduled appointment called an hour before hand to confirm the appointment due to the propety's location (Indian Hills). The receptionist confirmed the appointment however she was rude and dismissive over the telephone when I called. I drove from downtown Denver to Indian Hills to meet Realm Realty's broker, Ray. I arrived at the property ten minutes before the showing, my husband received a call that Ray would not be coming due to ""car trouble."" It became abundantly clear after speaking to representatives of the company that Ray falsified his car trouble/fender bender because shortly before our scheduled meeting an interested party produced an application for the property. My husband and I visited the offices of Realm Realty that day we waited for over an hour because the office was closed. A sign on the door indicated that someone would be ""back in 30 minutes."" We finally spoke to a representaive at the office who was very unpleasant and abrasive. She refused to apologize for her company and refused to give us her name. My husband and I were very interested in the property and had every intention of renting it however after several negative exchanges with representatives from Realm Realty we consider ourselves fortunate that we are in a position to decline a business realtionship with such an incompetant and inconsiderate company.
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