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Businiess name:
D & S Cycle Supply
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Review by:
citysearch c.
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Review content:
Horrible service. Had my bike there for 2 months and not 1 phone call. I always had to call in and ask what was going on. Every time I called, they seemed all put out that I am calling.
I caught them strait lying to me about having a bad CDI box. It sat for 3 weeks and I finally went in there to see what is going on and complain. I complained and they told me they would look at it next. 40 mins later my bike was ""running"". So that leads me to believe they never touched it in the first place until I complained. They found that my CDI box was unhooked somehow. But didnt you tell me I had a bad CDI box?? Contradicting yourself there a little. Just be honest people! Why do you must lie to your customers? If you hadnt touch the bike. Tell your customers that you are too busy and have not touched it. Were all adults here.
Sat there for 5 more weeks and didnt get any further than the first and only time they touched it which was when I complained. Went there because they were recommended and reviewed well. The attitude I feel is that if you are not one of their ""good'ol boys"" you are last on the list. They will never call you to tell you what is wrong. If you call, you are bothering them.
Picked up my bike 2months later. Paid a bill....for what? I guess to bail my bike out. Problem is still there and bike runs worse than ever before. I dont know how people like this stay in business.
I purchased 2 sets of tires from them in the past, even had my oil changed for $65?!! That was a rip off. I paid it because it was a service. If I would have known it would $65 to change my oil, I would have done it myself.
I will never go back and will be taking my business and money somewhere where they understand the definition of customer service.
Stay away if youre smart. Im sure most of those good reviews are from the ""good'ol boys"".
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