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Businiess name:
Atchafalaya Restaurant
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Review by:
citysearch c.
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Review content:
I understand a long wait to get seated on a Friday night (Jazz Fest), even a longer than estimated wait, but the remainder of our experience at Cafe Atchafalaya was inexcusable. Once we were seated, we waited 25 minutes before even meeting our waitress, despite having asked several servers and someone who seemed to be a manager/owner type and being promised prompt service, bread, water, etc. (none of which came). When a waitress finally arrived, it was apparent that she had been assigned to our table only seconds before and that no server was ever originally assigned to our table. She did her best to get our orders, but when the kitchen takes 25 minutes to get an appetizer out and 40 to get a pasta out, there's not much a girl can do. Worse yet was this owner/manager man who greeted us when we came in but then appeared to be helpless and/or intoxicated and simply walked around the restaurant -- seemingly checking on things -- but not actually doing anything at all. All of the tables around us (and even people in the bathroom) were talking about the bad service. The food was good when it came, but not good enough to overcome the rest of the experience. We won't be going back.
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