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Businiess name:
The Standard Downtown Restaurant & Lounge
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Review by:
citysearch c.
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Review content:
I decided to stay at the Standard Downtown despite the reviews I read in regards to poor service (especially at the rooftop bar). I have never before had such a pleasant surprise! It FAR exceeded my expectations! Not only did I absolutely love the hotel itself, every single staff member that I encountered went above and beyond to make my experience perfect! Even after my trip itself turned sour, the staff, who I came to know by name after several days, made the stay so much more enjoyable. To name a few speicfically... at the front desk Phillip (""Flip"") was so sweet and truly helpful. Dallas, who brought my room service to me every night, was a DOLL! Just the sweetest thing! And last but absolutley not least Rodney, a bartender from the rooftop bar was FABULOUS!! I had to spend the last two days of my trip alone, in a strange city that I had never before visited, and he was so kind and helpful to me. It's been over a month since my stay and these three in particular still stand out so much in my head that it is worth mention. So often we hear when someone has done wrong and we're all so quick to complain. This time, I'd like them to know that they were wonderufl and my trip would not have been 1/2 as good had I not met them! They maintained a professional manner, but added a personal touch. Above and beyond. Besides those three.... the rest of the staff was superb as well. I appreciate the effort immensely.
Pros: Rodney, Flip, Dallas
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