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Businiess name:
Beverly Hills Rent A Car
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Review by:
citysearch c.
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Review content:
Don't do business with these guys. Had a Rental Certificate for a one day rental of a Lotus Elise. Went in before the expiration date to rent the car. Went to both locations, LAX and Beverly Hills. Told me they didn't have the car and then both Israel and Kevin, the two mangers, told me they would call me back but lied to me. My certificate clearly states that I would get Red Carpet Service. Went there four different times and called them three times. No one ever got back with me or called me back. They said that they would. It's been over two weeks now. Rent from Hertz at the airport or Budget across the street in BH. Budget is actually very nice. I love LA, but customer service like this give's LA a bad name.
Cons: Unfriendly, Bad Service and Lacking Management
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