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Businiess name:
Oasis Day Spa
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Review by:
citysearch c.
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Review content:
I have had facials once a month for years. This was my first and last trip to Oasis Day Spa in Arvada. I was given a gift card for Christmas so I thought I would try it out. I was very disappointed. They did not ask about my skin, what medications I was taking, what I wanted to achieve nothing. I ended up having a terrible allergic reaction to the papaya mask. The person doing the facial left the room, why I have no idea, and when she returned my skin was burned. She did not show me what my skin looked like or even offer to show me in a mirror. I found out when I went downstairs to the locker room. I complained at the front desk and they agreed something went very wrong but did nothing to help not even offering suggestions to correct the damage. They said they would have the owner call me two days later. She called me and proceeded to tell me I was so relaxed I must have forgotten the questions they asked me. I could not believe she thought I was so stupid as to believe that. A warning for people with sensitive skin you will likely get burned like I did. They do not follow up with customers or care about the experience I had. I called the spa I normally go to and they were able to give me suggestions as to how to correct the problem. It has been 4 days and I can tell you that my skin is still burnt but finally healing.
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