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Businiess name:
Spa Newbury
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Review by:
citysearch c.
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Review content:
I've never experienced more difficulty, or a more rude experience with any spa or salon! I had a gift card so I went for a pedicure and it was hard to get an appointment, then when i came they insisted on charging my credit card and refunding me which took several weeks because of ""problems with their system"". The pedicure was in this back room and seemed very drawn out. Definitely not worth the price! At this point I still have money left on the card, but was reluctant to even make another appt because of my first experience. I did try again though and this time the woman on the phone said that I have an older card so it will take them several days to verify my card and book me an appointment. Again, they're having ""problems with their system"". All of this may have been ok if the woman wouldn't have been so cold and rude over the phone. Definitely not worth it, I'd rather pay at another salon than get a free pedicure here! DON'T GO!
Pros: very few
Cons: rude manager, inconvenient scheduling, over priced
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