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Businiess name:
Spa Newbury
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Review by:
citysearch c.
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Review content:
There are a ton of places in Back Bay, but I had heard through word of mouth that Spa Newbury offers a treatment that all the other spas do not. Boy, do they know they have a monopoly on their product!!! I tried booking an appointment several times, but each instance that I called, I was connected to an incredibly rude receptionist who seemed offended that I had even asked for an appointment! I would say that I know how to be polite over the phone as I have spent the last 10 years as a customer service liason at several different organizations. Until they improve their service, you will undoubtedly be left with a similar bad taste in your mouth and I would not recommend the experience to anyone.
Pros: Unique treatment
Cons: Rude booking staff
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