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Businiess name:
Spa Newbury
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Review by:
citysearch c.
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Review content:
Ok, you need to run away if you have to, just please don't come here. I'm disappointed that I didn't read reviews before going for my facial, but I had a giftcard, so I decided to just go. I had a really uncomfortable facial, I just couldn't relax at all and as a previous review stated, the towels are old and rough, but also smell moldy. I was rushed out of the room after because they were overbooked and needed the room ASAP. The owner barged in and I hadn't even put my shirt back on! Also, she does grab your purse, it's really true!! When I politely confronted her about not touching my property and barging in on me half dressed, she rudely stated that they needed the space and that I basically needed to pay and leave. When I tried to complain to the owner about my facial (and how red my face ended up being), she FLIPPED OUT on me calling me rude and telling me I was wrong. I asked for a price reduction due to the fact that I was having some sort of bad reaction to my treatment and she was dismissive and had a disgusting attitude in general. If you are lucky and smart enough to read these reviews, PLEASE RUN AWAY FROM THIS SALON AS FAST AS YOU CAN!
Pros: Nothing
Cons: Rude owner, knowledgeless staff, awful experience
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