Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bob Penkhus Volvo Mazda
|
|
Review by:
citysearch c.
|
|
Review content:
I spent 4 weeks researching/looking at cars at dealerships, and had placed a car at Bob Penkhus on my preference list. I gave the salesman my best financial offer (which was everything wrapped up into the dealerships asking/sticker price), and the salesman said he had spoken with his manager and the dealership was willing to accept my offer, as long as my trade-in car was in good shape. The dealership appraised my car and said they would love to proceed with the deal, so I started filling out their paperwork to purchase the car. I had to leave for an appointment, so we agreed to finish the paperwork when the dealership opened the following day, which the salesman said would give them time to detail the car. I came back the next morning at our agreed upon time to finish the purchasing paperwork and turn in my car. The dealership told me that another one of their locations had came and picked up the car to show to someone without them knowing about it, and that they were trying to get it back, but it looked like the other dealership was going to sell the car. The manager apologized, asked me if there was any other car I was interested in, and offered me a free oil change. I expected the manger to get in a car and go get the car I had already begun the purchase process on, as I had invested valuable time and resources in coming to the agreed upon deal with the dealership, and had already started the purchasing paperwork 12 hours earlier. The manager did not get my car back, and this was an unpardonable failure in EVERY single way thinkable for a car dealership to do. I will never go back to this dealership (which I had already purchased a car from 3 years earlier, so I was a repeat customer) and will recommend them EXTREMELY POORLY to anyone.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|