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Businiess name:
Pacific Coast Termite
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Review by:
citysearch c.
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Review content:
I would give Pacific Coast Termite more than 5 stars for professionalism because of how they handled a difficult termite issue. I originally contacted them because they offered orange oil treatment versus the more toxic treatments. However, when the technician came to meet with me, he recommended a more aggressive approach than orange oil because the apartment had 2 different kinds of subterranean termites, one that did not respond well to orange oil.
This technician has worked for Pacific Coast Termite for more than 5 years and really understands the issues with termites in the beach community, where we are located. Their approach was more appropriate than the previous company I had used because they dealt with the entry point and places around the structure. It was an aggressive solution to addressing the subterranean termites.
My experience with Pacific Coast Termite was phenomenal. They were on time, showed up when they said they would, and charged me what they said it would cost. There were structural issues that came up during the treatment but Pacific Coast Termite solved the problems in a very professional manner and everything was ready in time for the new tenant's arrival.
How a company reacts to a situation when it happens is what sets them apart from their competitors. Previously, I had used a different termite company to treat the same problem and they had treated the property 4 times in one year and not solved the issue. With Pacific Coast Termite, everything worked out beautifully. Their can-do approach and widespread application addressed whatever colony there was and then sealed off the area so that it would not continue.
Not only did Pacific Coast Termite do an amazing job but they guaranteed the internal integrity for 2 years. I am going to recommend them to everyone I know.
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