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Businiess name:
New Life Lodge
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Review by:
citysearch c.
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Review content:
My husband is inpatient here and says he is being treated failrly well... I'm frustrated as Hell with them though. they go on and on about how crucial it is that the family communicate with the staff there and get treatment also and participate in their GREAT PROGRAM... but I have no idea how to get anyone to return a phone call!! He has been inpt 2 weeks now and it always takes at least 5 calls before someone returns a call. The only way I could get them to respond was to threaten that weren't goingt o get paid any more money.
The day we admitted him I asked about the family program and they said ""Oh well we will contact you will ALL of the information and formally invite you!"" now it is 9 pm the night before the program and nobody has told me ANYTHING. I have no idea what the program is or what time I'm supposed to be there and between my inlaws and myself we have left probably 10 different voicemails on the last 5 days. I have two small children and no car and needed to plan ahead if I was going to participate in this ""crucial"" family help that they ""provide"".
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