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Businiess name:
Somerset At Deerfield
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Review by:
citysearch c.
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Review content:
This place was a disappointment from the beginning. The day we came to get a tour there were unsupervised kids (ages 10-16) running amuck all around the lobby of the clubhouse and playing on the workout equipment. Later in the tour we found out they are kids of the staff!! We were taken in a beautiful model and impressed with their location and "gated" concept where our apartment would be. Shortly after moving in we wondered where all of our lights were?! After signing our contract we were told that (although the model has them) the apartments don"t come with lighting!! There were no overhead lights in the living room or either bedroom!! They told us if we wanted them we had to PURCHASE them ourselves, but had to have one of the maintenance men put them in for us, and the list was about a 6 month wait!! We were never given a form to fill out upon move in so we could note the NUMEROUS carpet stains and issues with the paint, etc. We were told not to worry about it, it won't be a problem. Once more during our time there I asked about this check-out sheet and was told it "wouldn't be a problem". Since were a couple without kids or pets who doesn't wear shoes in the house, we agreed it shouldn't be a problem. But, the longer we walked around on that carpet (that badly needed to be replaced) we saw many stains that were simply cleaned over and were starting to resurface! And, the "gated" concept they had sold us on was a farce! That gate was closed a total of ONE TIME the entire 7 months we lived there. We had the maintenance man come and fix our clogged shower once and he put all the junk and gunk and hair that he had cleaned out of the drain IN OUR TOILET!!!! Looked to me like he had nothing better to do than to fix toilets, too!! Also, they always had an issue getting our water bill to us on time and then would post things on our door about us being late paying it! This place couldn't have been more disorganized or a bigger SHAM when comparing what they really were to what they pretended to be. I couldn't have been more HAPPY to move OUT OF THERE!!!!!! Oh, and (of course) when we moved out they tried to charge us for those stains on the carpet. UNREAL.
Pros: location
Cons: Unorganized and dishonest staff, dirty "luxury" apartments!!
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