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Businiess name:
Shane Co.
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Review by:
citysearch c.
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Review content:
The only Shane co. I have been to is this Tigard location and I do not recommend it to anyone. Our experience as new shoppers for our wedding was quite annoying indeed! They royally messed up the size of my husbands ring, then denied doing so, then told us they could cut the ring they gave us and add some metal to it. They went on and on about making the ring work instead of getting us the proper size. The manager got involved at this point and we got another ring, but it was again the wrong size. It took months for them to get their act together. We had to go directly to the vendor to alert them of what Shaneco was doing with their product. Shane co. acted like we were trying to cheat them out of a good ring when it was completely their fault. Each time we go back to get that ring serviced the pretense in that place is so thick you want to run out of the building. The only reason to go back now is to get the rings cleaned (which is part of their lifetime warenty) and the free coffee. I have never felt so strongly about a bad sell as I do with Shane Co. Tigard. Please take your business to people who are not snobs or who give you fake smiles while sizing your pocket book up by the way you dress and look.
Pros: They give away free coffee and water
Cons: The Staff Courtesy is fake and pretentious
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