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Businiess name:
Avalon Hotel
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Review by:
Lisa F.
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Review content:
When I first walked in the hotel it looked like a nice clean place, OMG was I wrong. My first room was small, dark & smelly. The bedding was dirty, the carpets & chairs had what looked like urine stains on them and the bathroom "tub" had all kinds of hair in it. The smoke detector was in a dresser. The TV was small, old and the reception was spotty at best. The phone didn't work and when I went to open the window "which was very small" it was broke. When I had to walk to the front desk to ask to be changed to another room the staff was nice & moved us. Well our new room was not much better. The bathroom again was dirty. It also had a smell in this room but at least I could open the window to air the room out. This room also had a small TV with spotty reception. They did not have enough electrical sockets in the room for my computer or even for the things they had offered "coffee pot" which was also dirty that I had to clean before I could use it. The beds where so hard I would have slept on the floor "which might have been softer” but that was stained & dirty. I was with a party of twelve and we all had the same experience with our rooms. When I asked housekeeping to please clean my room & please leave extra towels they did neither. They need to hire new people for the housekeeping department. I knew that they where under construction at the time I stayed there which with all the other smells I had to smell paint too" people in my party where moved to one of the new rooms & it was just as bad as my room. The bar & restaurant where closed. Which they should have told us before we booked the room.They did have a breakfast buffet for $9, which was just as bad as the rest of my experience. Way too much to pay for what they offered. I checked out their website and the rooms didn’t look like the rooms they are showing. They looked nice & clean my room was neither. The only good thing about them they had a lot of places in walking distance so I could get out of my room. Never will I stay there again!!!!!!!!!!
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