Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cloud 9 Spa Salon
|
|
Review by:
Anne J.
|
|
Review content:
DO NOT GET A BRAZILIAN BLOWOUT HERE!
I had a Brazilian Blowout done in August of 2010. They had just started doing them. I was told it was guaranteed to last 12 weeks and would be amazing. I paid over $500 for the service and the products required to maintain the look. I loved it...for about two weeks. It started to look frizzy on the ends again after the third week. I was following all the directions. I already had a scheduled appointment about 5 weeks after the service for a trim, so I waited until then to say anything. I pointed out to my stylist who was the same person who did the Blowout that I was unhappy because it was frizzy already. Her answer was to cut off the friz and tell me she would contact the comany and call me. It took me a while to realize that she had never called me. I couldn't decided whether to call them and complain. I finally sent them a letter in February of 2011. They called me and told me they have no record of my complaining and that I would have had to complain within the 12 week period but that they would give me a gift card with $150 credit in "good faith". I am not satisfied with that and told them that. My stylist had told me that she recognized me around town once and almost said hello, but she can't remember my complaining to her? I have had my hair cut there for over three years. I bought all the products they recommended. Had massages and facials there. They lost a customer over $350. I'll use the gift card for a pedicure or something that they can't screw up. Not touching my hair again though.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|