Other reviews are spot on - do not call anyone other than Albert. Had him do some major work in my previous house and was incredibly happy with his adherence to agreed schedule, attitude and quality of work. A really good guy all around that doesn't stick it to the little guy, unlike every other big plumbing company I've ever used. He didn't even complain when he had to crawl around under my 100+ year old house in a really tight and nasty crawl space for an extended period of time.
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