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The IDIOTS at Arrow Financial Services - Review by Charlene M | Arrow Financial Services

Arrow Financial Services

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The IDIOTS at Arrow Financial Services 7/16/2006

My problems with this "business" started in 2005. I received a letter via snail mail that they were wanting me to pay a bill I "supposedly" owed to Oklahoma Gas & Electric. While the letter had the correct first and last names, there were a couple of problems. First problem was that the middle initial was NOT mine. The second problem was that I have never lived in the state of OK and had never been a customer of OG&E. I contacted Arrow and OG&E and told them this. They said they would take care of it. On Friday, July 7, 2006 I got a phone call from Arrow, and they left a phone # for me to call them back. The phone number was no good. I got a machine that said their offices were closed, and listed the hours they were open. Problem was, I called during the hours they were supposed to be open. I googled them and got a phone # that worked. When I got hold of someone I found out it was about the same bill from OG&E. I told them they still had the wrong person. They told me they would take care of it, again. On Thursday, July 13, 2006 they called AGAIN! I asked if this was about the OK crap and they said yes. I proceed to rip into them, and tell them to NEVER call me again. I also told them if they ever contacted me again I would report them to the BBB and Attorney General in AR, OK, and every state they have an office in. Why can't these idiot collection agencys make sure they have the right person before contacting them? Why do they go after everyone who shares the same first and last name as the person they are looking for? UPDATE: It appears that while they had the wrong middle initial everything else they had was right. Apparently I am the victim of identy theft. GRRRR more
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