I've been regular since 2008. They exactly know what to do. Bad that they don't have website or price list. But they are willing to tell the prices if you call. Pretty good with spot removing. (I'm giving 4 out of 5 b/c they couldn't remove my old wine spot completely). Oh. the services that employees giving me is absolutely great. There are two girls.They have excellent memories. I didn't go to that place for 6 or 7 months, but they still remember me and greeting me like old friends. Even scary :) (so definitely 5 out of 5 on services). Now they give me huge discounts and seasonal gifts like lint remover or 20%off on dry cleaning.How good is that? (ooh.. check out the val-pak. They have on-line coupon but also comes in your mail, too) Absolutely will not go anywhere else.