...after what seemed like an endless wait, Union Bank of California opened a branch in Ladera Ranch. Robin, the Customer Service Manager, has been with the bank for a long time (I recognize her from the Laguna Niguel office, where I got my first checking account when I was 18). The branch is shiny and new, and the staff is friendly. If you're looking for a convenient bank where you don't get lost in the shuffle as a number, get to know your neighborhood Union Bank.
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