My parents recently bought a 2006 Honda Accord from DCH. I had dealt with them before, when I was looking into buying a Civic and they seemed decent. But recently, the delivery of the car was not stellar. When we went to pick up the car, we waited for about 3 hours for them to finish prepping the car for us - vacuum the inside, wash off the outside, etc.
They did a horrible job prepping. The car was still dirty on both the inside and outside - there was still glue stuck on it from the paper that they used to cover the car in the warehouse. Even worse, there was a large scratch that was ragged above the right headlight. It is very difficult to miss because it's about an inch-an inch and a half in diameter. They did NOT tell us about this and we only found out AFTER we got the car. Be sure to see the car before finalizing everything, because we did not get to. There were also other scratches on the inside of the car and dust.
Then we brought it back to buff out to the scratch and they did not put a finishing coat onto the paint, so half of the car is dull and the other half is shiny.
Terrible, terrible job.
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