Their music department had very good staff. Friendly, courteous and willing to help. But they are cheapos when it comes to trade ins. You would do better to sell your instrument privately. But if you are in the market to buy an instrument they have a wide selection and a pretty good rent to own program. They have a huge store with plenty of parking on the street. They have a pawn business, guns and even a seperate section for home appliances.
more