The bottom of my water heater blew out on a holiday weekend Friday night; Fast Water Heater was contracted through Home Depot; FWH came out the next day to do a complete assessment RE: kind of WH needed, City code compliance requirements & cost estimates.
There was a miscommunication in the beginning regarding my dwelling type and information provided by Home Depot customer service; however, Jeff (tech from FWH) was extremely knowledgeable & empathetic. He was able to put together everything (included bringing it up to code & obtaining the mandatory City of Tacoma permit.
The installation took place the following morning with no further issues.
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