Crums installed a HVAC its been great for 3 years. We had a problem during Florida's record setting cold weather. Tech polite and friendly.  But that where it ends.  They said the could not locate the part so 2 weeks with out heat.  I went to Shoreline Distributors on Hanging Moss and they had the part off the shelf  and installed it in 30 minutes?  We paid Crums tech $89 and he never returned.  I was also a sucker for the maintenance program at $125 each year if they cam or not.
                        
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