I purchased a Dell laptop a few months ago as a birthday present for my sister For school. I bought the present early And Her birthday was a month in a half later when she got it She needed a bigger laptop so We went back to pc richards with the reciept and asked if it can be exchanged because she needs a bigger one and They were very rude to us The laptop was in the original packing an unopened. Its not everyday that this happends. Now were stuck with this laptop. I should of just went to best buy Because i didnt no they cant exchange it. I mean your paying all this money and in this economy this stuff isnt fair. My advice do not shop at this pc richards or any other pc richards Its just not worth it. If you buy something from them your basically married to it its yours forever.
more