I went to Planet Nissan on November 24th and when I arrived I was greeted by this really friendly woman named Gina. She smiled and welcomed me and then asked me if I wanted to go inside and get some coffee while we talk about the vehicle I was interested in. I immediately had a good vibe about this place! I was not attacked when I drove on the lot, and also Gina actually listened to my concerns and then offered her advice based on what I wanted. I decided on a vehicle and then Gina introduced me to her coworker Kamren. Kamren and I went on to test drive the Altima, and I was impressed at how knowledgeable he was. He explained every feature and function about the vehicle from the engine to the trunk! (I have purchased 3 vehicles in my lifetime, and never had a test drive like this one!) He even went over the "safe zones" on the body of the car, and showed me where the airbags were at. After our test drive, we went back inside to talk to Gina. I told Gina that I had one other car I wanted to look at and I wanted to think it over and also get something to eat. She said that was fine and gave me her card.
I went to another Dealership, and did not have even close to the same experience I had at Planet Nissan. WHen I walked in the man at the door asked my if I was ready to buy today, and if I needed my husband to make a decision all before we even sat down! (and I am not even married!) While, I was at the other place, I got a call from Gina thanking me for my time and to see if I had any questions. Extremely classy! I told her that I was on my back to get the Altima! Once, I came back she had informed me that Kamren was getting the car cleaned and gased up for me, and all that was left was to sign the papers. I went right into one of the offices where you do the paperwork with the Manager Mike May. He was so funny and helped make the process go by so fast! Before I left the dealer, Kamren even set up my first service appointment so I did not forget! Even after I bought the car, they called me to check
more