Had HVAC, Plumbing and Electrical memberships in the past. Reestablished HVAC with intentions to re-up Plumbing and Electrical, but never got around to it.
Kitchen sink problem brought Brian to us again yesterday. He was so knowledgeable, prompt, efficient, etc. that I signed up for the contract right away yesterday rather than waiting.
Thanks, Stuart and Brian.
P.S.: I explained that my husband is blind, and is often listening to his computer through headphones, so, to please knock very hard and give him a few extra minutes to get to the front door. My interview finished early, so I went home before going in to the office. Brian did exactly what I asked, and it was perfectly appropriate for a blind customer who needed just a little bit of extra help/accomodation.
Much appreciated.
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