I had a gas leak problem and I was told by the Dominion East Ohio technician who inspected my furnace that a plumber could/should be able to handle the repair of the leaky valves she identified.
I don't have a regular plumber and was really nervous about the prospect of cold-calling for repair work, but I remembered someone at Cleveland Heights' Home Repair Resource Center talking about working with WyattWorks Plumbing. I called their Lyndhurst office and from the moment I heard the kind and cheerful voice of Emily I felt reassured. She walked me through how the company does business, wrote up the order and kept me informed of how long it would take for someone to arrive that same day. I was sent a description of the specialist, Jamal, and he walked
me through what he was going to do, how much it would cost and how long it would take. He was ALSO kind and cheerful, and very efficient. From the first contact all the way to the online follow-up WyattWorks has been beyond professional. It feels like they go out of their way to find staff who have excellent people skills. I will definitely use them for any future plumbing/heating projects!!!
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