I hired this Company for painting. when they came to my house to start doing the painting. they decided to calk the un-finish base boards without my approval and the guy names Robert who an estimate has demanded $500 more for the calking. While we were discussing about the calking, he walked away from me. I have recognized that they have done some works. So I offered them $250 if they go ahead and finish the calking. But they abandoned the works. After they have done with the painting. They has unauthorized charge my credit card $250 more then the contract stated. I've called and talked to one gal names Irene about the charge. She said she would call me back immediately after she talks to her manager, but she never did. Three days went by, I called them again and talked to Irene again. She transfer my call to a guy names Brain suppose to be a production manager. We have discussed the situation and he said he will get back with me, but again he never call me back. Two days later, I called them back to try to get a hold of Brian, they told me he was out for lunch. Couple hours later, Robert called me and asked me why I want to get out of the payment. I told him that it was not in the contract and I did not approve the works. I told him that I don't want to talk to anyone who has walked away from me. Later that day, Someone names Joe suppose to be one of the owner of the company called me. We have discussed about the calking and we settled for $125. By the way, It took them two more days longer then they promised when I signed the contract.
A month after they finished the painting. The paint is started peeling off the ceiling. I've called them back. It took them 3 days to call me back to schedule for someone to come out and take a look at the paint peeling in 3 weeks.
From the start to finish, this I have had a very bad experience with this Company. Their communication is horrible. They went outside the contract without customer approval. And walked away from customer while talking.
I would NOT recommend this Company to anyone. As far as the paint peeling, it remains to be seen what they will do about that.
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