This is the 2nd time using this company. First time no problems at all. The second time using them the installer was very unprofessional. Showed up almost 2 hours after her called and said he was almost there. I had to call the office and they thought he was already at our house. He took 4 hours to install half a stair way. He spent more time going out to his truck than working. He left over 60 tacks on the carpet. I have health issues with my feet, pets and a small toddler. He didn't even sweep or vacuum the carpet. Called the office the next morning but Barry didn't seem to care. He said it takes a while to still stairs and he could have the same guy come out and vacuum. But no one ever came back out or called me.
more