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Customer service - Review by citysearch c | McNeill Keith Plbg Contr Inc

McNeill Keith Plbg Contr Inc

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Customer service 12/7/2016

On 11/4/2016 David with Keith McNeill stopped by to fix a leak. He was unable to fix and said he would have to return 11/7/2016 with a helper. when asked for a estimate he said $10,000.00 and laughed. cost $210.00 $105.00 for David and $105.00 Travel time ( clock starts at Capital Circle ). He said if we wanted water for the weekend to turn it on when needed and off when done (outside ). David returned 11/7/1016 at 8:06 AM was done by 2:00 PM (6 hours). Bill was for 8 hours labor at $165.00/Hour. we live by the Bloxham cutoff ( 35 miles max round trip ) total travel time $330.00 for one 35 mile round trip. Sent e-mail week of 11/7/2016 no response. Called week of 11/14/2016 no response. I think travel time cost is excessive. It is now 12/7/2016 and we have yet to hear back from Keith Mcneill Plumbing. Don't look for customer service unless we just fell through the cracks. more
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