My pipe outlet had a leakage. I called Curtis Total Service. They sent a gentleman who charged me $591, including a new shutter + $89 tech fee. I decided to call around (which I recommend you do before paying any money). Because I didn't use their services, I was charged the $89 tech fee. I paid and he left. I eventually got another company that charged me $298, which included a new shutter and tech fee. I saved $382. Just look at the difference. The same job, two companies. One is reasonable and the other (Curtis) overcharges customers.
RESPONSE FROM Curtis Total Service:
Mr. Totaye,
We quoted you a price to replace your lawn faucet, not a shutter? The price was to remove the old faucet, enlarge the hole in the brick, and install a shut off valve on the inside so that you could shut off the faucet when needed. Curtis Total Service offers a one year warranty on all labor and materials and up to a 5 year warranty for our contract customers, plus up to 20% off any work done. I only hope the work you received was as detailed and included the same repair warranty. I believe we all know you get what you pay for.
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