I bought a house in Broomfield and the refrigerator broke 3 days later. I had 2 appliance people come look at it to see if anything could be done. One tech just stood up and said he couldn't help me and left. The other said he could help me but I wouldn't want him to because of the cost. He suggested I call Kitchen Aid because it seemed to be a sealed refrigerant issue which should be covered. I did and they had someone at Jensen call me and set up an appointment. Everyone was very friendly and apologized for the inconvenience of having to verify the other tech's work. The parts were ordered but it took a long time for Kitchen Aid to send it. Ultimately they replaced the part and Eric even came back the next day to adjust the flow because the freezer was not cooling. As I said before, everyone was very helpful and friendly. I would definitely use them again!
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