The dealership is no different from others I've dealt with in the past (shark-like salesmen thinking only about their commissions), but salesman John Ritter was fabulous! He listened to me and we got right to the details of what I wanted. There was no hard sell BS on features I didn't want/need or the assumption that I didn't know about engines because I'm an older woman. I've never written a review about sales before, but he's a nice young man and I'd like to see him succeed. My rating is based solely on the experience I had with John Ritter. I wish more salesmen had his approach. I still don't understand why you have to negotiate to buy a vehicle, but since you do, it shouldn't be unpleasant. (And no, I'm not related to John)
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