I like the windows but this company acts in a very unprofessional manner. They did not explain how it would work if the windows or doors weren't quite the same size as the old ones. As a result, some windows have an extra inch of plastic trim around the windows and some don't. Not uniform at all! \r
After the first day when I noticed the wood trim didn't meet the windows, I specifically asked if they'd remove the trim and make it meet the window. They said yest. They didn't say they just use a cheap plastic filler type of trim between the window and trim. When I point this out, they just state that's how it's done. Had they communicated this to me, I would've bought all new wood trim around my windows. There's only about six windows out of 17 that need attention and they refuse to re-do it. \r
Secondly, their workmanship is poor. They didn't countersink the nails so when I go to paint, either I will need to tap them in deeper or have a round nail head showing. Also, they didn't do the flashing correctly. Nor did they caulk around the trim they did put on. So unless they is done- water damage!\r
The brothers, Larry and Mike, are very rude and condescending about my concerns and basically said ""they're done"". \r
I would warn anyone against working with this unprofessional company. they cut corners in order to save money and do nothing to ensure the customer's satisfaction.
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