The most important part of any business is customer satisfaction, which is always easy when things go smoothly. It is when things don't go smoothly that you truly learn about a company and how they prioritize their customers.
I hired Ecola for a pest removal and although we ran into some problems along the way, the pest problem was resolved as agreed upon. What set Ecola apart, and the reason I would not only recommend them, but also use them again, was the way they remedied said problems. Sue and her management staff went to great lengths to listen to what I had to say and make sure that I was satisfied in the end. They clearly prioritize the customer and that, to me, is worth everything. Thank you.
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