I would do zero but I had no choice but to do 1 star.\r
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Let's start off with me calling them to my rental property so they could extract water from a leak caused by a water heater. They said they would be there at 8am because they didn't have anyone for the emergency times. 8am turned into 9, that turned into 10 and so on until 4pm when they finally showed up. No apology, no excuses. After they completed their so called work, I had more damage than before they got there. Chipped tile, bathroom vanity destroyed and when they were trying to take off the baseboards, they ripped them off so hard it tore the sheet rock up close to two feet high. I called them and e-mailed them so many times I stopped counting. No response back. I finally sent a certified letter stating if they didn't respond to me within three weeks, I would fly to Austin to take them to civil court. I got a call the day before the three weeks was up. The voicemail stated they wanted to work it out. I called back 5 more times and was sent to voicemail every time.\r
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I flew to Austin last week and filed civilly on them.\r
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Do not hire this company for anything. Shady with no morals.
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