Great job Pioneer, your HOA customer service department rocks! Janice assisted me quickly in getting clarification on my account. I received a statement and couldn?t make sense of it. I?ve always paid my account in full at the start of the year and couldn?t understand why I owed late fees. \r
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Janice took the time to listen to what I had to say and quickly got a response back to me. She answered all of my questions and got my account corrected. That?s the fastest turnaround time in customer service I?ve ever received.
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