I contacted PCR&C by phone and explained the details of my carpet repair issue and was given a exact quote of the cost of the repair by Anthony.
He had a service tech scheduled for a designated time the same afternoon.
Hector the PCR&C Service Tech called to confirm his arrival time and was punctual.
Hector the Service Tech thoroughly evaluated the carpet repair and how it would be completed and the estimated time to completed.
Hector was courteous, professional and thorough.
The completed carpet repair looked like new with the cost exactly as quoted.
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