I was very impressed with my technician. He's friendly and professional. He made extra effort to keep the floor clean, he explained what he was going to do, and then he went to work. When finished, he explained what he did, the condition of my unit, and gave me the good news that it needed no additional work. Being the good employee, he offered a suggestion to extend the life of the furnace, and gave me a brochure explaining how it works. Most importantly, he didn't pressure me to do it, but accepted my reply that I would discuss it with a friend. He is a good employee you can trust and value. I will be renewing my service contract with you
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