BEWARE!!! BEWARE!!! BEWARE!!! \r
WORST CAR DEALERSHIP ON THE PLANET!!!\r
I don't even want to give them 1 star!\r
It's the old bait and switch. \r
We had been looking for a Honda and found one on there website and called and they said they would beat the other place that had the same car we were looking at. Sean was the guy I spoke to on the phone. I told him we were coming from San Diego and would be there around 6 pm. He said no problem. Traffic was horrible and we didn't get there until almost 7 pm, but before we arrived I called them as we were getting off at Buena Park Blvd. and spoke with Sean again asking him if they still had the car and he said yes. (Now let me tell you the distance from the exit to the dealership is only about 2 miles.) Upon arrival we go inside and a manager comes over to us and tells us he has good news and bad news. (We already knew the bad news before he told us.) \r
The bad news was the car was sold and supposedly Chris did not have this info. (BUNCH OF LIES!). The good news was (in his opinion) they had other cars we could look at (DUH) and they would honor the price and accessories told to us. (ANOTHER BUNCH OF LIES!)\r
\r
The first DIRTY LYING SALESMAN was a complete ***HOLE. He was RUDE and DISGUSTING!. I went to the manager and told him his salesman was rude and I don't want to work with him. \r
The new salesman was nice and naive. He was new and hadn't learned all the BULL**** yet. \r
\r
After hours of looking at cars. They did not have another Honda that we liked. When they brought over an Acura we were interested. And then the haggling and lies began again. They did not honor there word to meet the price and accessories we wanted. Understand we knew this was a better car and were willing to come up in price but not get ripped off. As we were about to leave the manger said if we took the Acura we he would give us 3 years free oil change, movie tickets, detail both of our cars and fill our gas tanks. \r
At this point it is now after 10 pm and we are tired and exhausted with dealing with them. We quickly researched the Acura to see what a fair price was.\r
We told them the price we wanted and after some more haggling we finally agreed upon the price. \r
\r
Now the finance nightmare/experience. We asked for the 1.9% interest rate and was told by the manager that only people with good credit get that and we said we have good credit and the stupid manger proceeded to tell us ""that a lot of people say that but when we run there credit they don't have good credit."" Well, long story short we have good credit and got the 1.9. \r
\r
In the end we got a nice car but not without a nightmare experience! Did not get the tech package we were promised either.\r
\r
If I could do this over I would never have bought a car from these people.\r
\r
I am also notifying the BBB about this awful company!
more