Disgusting experience- rip-off:\r
On January 04, 2015 I have called for the food quote for 30 people gathering for Birthday party out of which food for 5 people to go. I was very much specific about the food items we were needed and the manager got that item written down, he put me on brief hold and quote me the total cost of $450for total of 30 people with 25 people dining in restaurant and order for 5 people to go, he said that this will include the tax and tip since it is a large order, Then the person name “Satish” came on phone he said if you order anything extra that will be extra charge. I also said please make sure that the food is enough for 30 people, he said don’t worry we will take care. I agreed with that.\r
At the end of event, I got the bill that shows they charge 20% Gratuity ($104.98) and food/ tax of $43.30, when I went to discuss this in person with “Satish” he said my employee made mistake when he quoted $450!!! and he has to charge Gratuity and food tax regardless . I said him repeatedly that this was not quoted to me but he did not want to do anything saying you have to talk to Mr. Dube the owner.\r
I called next day for Mr. Dube he never called me and later on “Satish” called me and said they cannot do anything!!!! The food was not even enough for 25 people dining so they forced us to order extra items and the tab come out to $673.18!!!\r
I personally believe that this is clearly rip-off, Thy charge $148.28 which should not be at first place.\r
I wanted to share this info via review so this will not happened to any one other customer.\r
I don’t know how this will impact to his business when I talk to my circle which I will do loud and clear, and if it does- they deserve for it.
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